Privacy policy

Privacy Policy

Last updated: May 26, 2026

This Privacy Policy explains how Klaridy ("we," "us," "our") collects, uses, and shares personal information when you visit, purchase from, or interact with klaridy.com (the "Site").

Data controller

Klaridy is the data controller responsible for personal information collected through klaridy.com. You can reach us at:

Klaridy
6 rue d'Armaille
75017 Paris, France
Email: contact@getklaridy.com

1. Information we collect

  • Order information: name, billing/shipping address, email, phone, payment details (handled by Shopify Payments - we do not store card data).
  • Account information: if you create an account or subscription, your login credentials and order history.
  • Device & usage data: IP address, browser type, pages visited, referring URL, cookies (see Section 5).
  • Marketing data: email subscriptions, marketing preferences, customer service interactions.

2. How we use your information

  • Fulfill orders, process payments, and provide customer service.
  • Send transactional emails (order confirmation, shipping, etc.).
  • Send marketing emails when you have opted in. You can unsubscribe at any time.
  • Improve our site, products, and customer experience.
  • Detect and prevent fraud.

3. Sharing your information

We share information only with service providers necessary to operate our business:

  • Shopify (e-commerce platform, payment processing)
  • Supliful (US fulfillment partner)
  • Shipping carriers (USPS, UPS, FedEx)
  • Email marketing (e.g., Klaviyo) - only when you've opted in
  • Analytics & advertising (e.g., Meta, Google) - see Section 5

We do not sell your personal information.

4. Your rights

  • Access, correction, deletion: Email contact@getklaridy.com to access, update, or delete your data.
  • California (CCPA): California residents have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
  • EU/UK (GDPR): If you are in the EU or UK, you have the right to access, rectify, erase, restrict processing, and data portability under GDPR. Contact us to exercise these rights. You also have the right to lodge a complaint with your local data protection authority.

5. Cookies & tracking

We use cookies and similar technologies for site functionality, analytics, and marketing. You can opt out via your browser settings or, where applicable, our cookie consent banner.

6. Data retention

We retain order data as required by tax and accounting laws (typically 7 years). You may request deletion of marketing data at any time.

7. Children

Our products are not intended for use by individuals under 18. We do not knowingly collect data from anyone under 18.

8. Changes to this policy

We may update this policy. The "Last updated" date will reflect changes. Material changes will be announced via email to subscribers.

9. Contact

For any privacy question, contact contact@getklaridy.com.